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#1
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Ok the previous thread was close after the mention of a certain workshop. Please don't do it in this thread. Point 1. It was good your friend was there with you to witness everything. Point 2. You took your car to shop for a wheel alignment only. Point 3. Why did the workshop need to test drive the car before a wheel alignment ? Why after the wheel alignment ? Don't they have faith in their alignment abilities and the equiptment they use. ? I bet Wheels World does not do this to customers cars. Ring John @ WW if you need a reputable statement as for the correct procedure, he should be able to help. Point 4. Even after you had witnessed the grinding of 1st gear the driver continued to rev the car hard while doing a so called "test drive" Point 5. The unreasonable statement by the owner of the shop "that you took the car to them so they could break it then fix it" Point 6. The admission of guilt by saying 'Sorry" Point 7. The statement by a previous employee (WRX-STi) "If its ???? ????? bentley, go all out on them. The wheel aligner would have been flogging the fuck out of your car for sure......I know this for a fact..." Usually breakage of gearboxes, particularily the stripping of 2nd and 3 gears is due to shock loading of the gearsets under high loads/torque. Basically brutally releasing the clutch too quickly while mashing the throttle, or destroying the synchros by slamming through the gears without clutching properly or at all. Point to cosider: 1. Get a statement from the workshop that removes the gearbox as to the damage done and photo evidence to back up the claim . 2. Do not divulge any more facts about the incident on this public forum. Responding to the process to resolve the issue is fine just say nothing more about the facts of the incident. ***Moderators*** J
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"You can turn your back on a person, but, never turn your back on a drug. Especially when it's waving a razor-sharp hunting knife in your eye." - Raoul Duke Last edited by jEstEr?; 22-07-2007 at 08:20 PM. |
#2
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wow jamie, thanks dude... seriously u did not have to waste the minutes and seconds doing this for me but you did. Shows that not everyone is just looking out for their own interests. To add... if i do go ahead with the legal action against this particular company and still lose the case, i believe in karma (what goes around comes around 2-3 fold). Thanks again jamie...
regards allan.
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Prof. Engrish Cambridge Uni: "anyone who doesn't use correct grammar should die and die slowly." |
#3
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have done that thing you mentioned J
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MY93 Impreza GX 1.8L, 0hp, 0nm |
#4
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Good idea I thought!!!
Allan will thank you. ![]()
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"You can turn your back on a person, but, never turn your back on a drug. Especially when it's waving a razor-sharp hunting knife in your eye." - Raoul Duke |
#5
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Shit, sry to hear that Allan. Ur gearbox shouldnt be a problem and it wont
break easily as ur car condition as i knew. I was thinking of going the tyre shop to do some wheel alignment but after this case, i aint going there!! Fuck those dickheads that not taking responsible for the cars that they doing!! |
#6
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Contact the Motor Traders Association and lodge a complaint. Hopefully the shop in question was a MTA member, it means that they have agred to a code of conduct.
If your car was under the care of a workshop then there are procedures that must be followed. If your car was damaged while under the care of a workshop then they're responsible for it. Is there any way that your mechanic can tell if the gearbox had any underlying issues before you took it in to get the wheel alignment done? If so, make sure he writes you out a report. The crux of it is, you took your car to a registered (I Hope) automotive business and it was damaged while it was in their care. It was working when you took it there, it was not when you got it back. http://www.mtawa.com.au/content.php?page=131 Even if they weren't a MTA member, it may still be worth your while giving them a call. Why the hell do you need to test drive a car for a wheel alignment? |
#7
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yeah goofy, i was thinking the same thing when the wheel aligner took it for drive (without even asking for my permission...sighz) and he took it out for a drive twice....
anyway will be heading down to consumer protection first thing tomorrow followed by Motors traders association... Hopefully they will say i have a case against them... If not i would have to cough up all the repair costs on my own (seeing as im still studying n not working... im fcuked) ALL I WANTED WAS A WHEEL ALIGNMENT THAT COST 59 BUCKS... I CAME OUT WITH A BROKEN GEARBOX... ![]() ![]()
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Prof. Engrish Cambridge Uni: "anyone who doesn't use correct grammar should die and die slowly." |
#8
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That sucks dude .. As a supposedly 'professional business' providing a 'professional' service, they should cop it on the chin and pay to get it fixed up, and at least uphold their reputation.
Whether it was on the way out or not, it happened when they were driving with suspicious circumstances, and therefore they should have it fixed. Reminds me when i sold my old car, the next day they called me back - The daughter of who bought the car fried the motor, putting me in a difficult position.
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[SIGPIC][/SIGPIC] Should have bought an STI |
#9
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Get them to pay for a new replacement box from Subaru ( I think its nearly $10K), and then get a second hand 6MT fitted instead. Either that or get a quote from RMS to repair the box with PPG gears.
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RS Liberty - Because WRX's are only good for parts... |
#10
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they didn't ask your permission?
Did you sign anything with them? Stating that it was necessary to test drive the car? Did they tell you they had to test drive it? they didn't ask permission??? WTF??? They are required to get your permission to test drive your vehicle. If it's part of a service then it is listed on their checklist and should be made known to you that it is required. This shouldn't be any different for a wheel and tyre shop. When you talk to DOCEP and the MTA make it clear that they neither asked nor informed you that they needed to test drive it. |
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broken, gearbox, pt |
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