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Old 14-11-2011, 09:39 PM
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Default AHG standard Harrier Warranty

Hi just keen on peoples input, on this. I own an rs impreza has a standard harrier warranty through AHG, I have serviced my car through the dealership regularly, they picked up that the water pump is leaking. Now they wont claim it under the standard AHG warranty as its a leak that caused it?

Anyone one else had issues or can give me advice on what to do?
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Old 14-11-2011, 09:41 PM
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Which dealer mate? I can check at work tomorrow (I work for AHG).
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Old 14-11-2011, 10:17 PM
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Standard harrier warranty is free. It doesn't cover much. You should have a book in your car, or there will be display at the dealership that says what is covered.
You get what you pay for, if you bought the harrier premium warranty, it would have been covered.
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Old 14-11-2011, 10:20 PM
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Both standard and Premium warranty by ahg covers the "water pump" apprently if the water pump leaks on standard and premium they wont pay either thats what i got told today load of BS!
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Old 14-11-2011, 10:21 PM
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Now I understand, leaks aren't covered, only failure of parts.
This includes oil leaks
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Old 14-11-2011, 10:23 PM
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for a leak to happen doesnt the part internally fail?
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Old 14-11-2011, 10:29 PM
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It will be a leaking seal, not a failed bearing or seizure or a broken shaft. That would be why they wont pay.
I didn't think that water pumps were covered on standard at all, guess they are.
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Old 14-11-2011, 10:31 PM
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thats not stipulated in the warranty brochures for both standard and premium, ahg needs to get the act together, i feel sorry for the people who pay $2k for that warranty and cant claim...
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Old 14-11-2011, 10:38 PM
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Basically, its what is not said, it doesn't say "gaskets and seals", so they aren't covered, unless they need to be replaced in the course of a repair.
Only what is written as covered, is covered.
What I've described could be the only reason that I can think of that they wouldn't pay. Especially if the pump itself is covered.
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Old 14-11-2011, 10:39 PM
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I like it how they dont cover turbo chargers on their standard warranty even though its a standard fitment across a large range of cars they sell/resell.
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