cpu problems HELP - Perth-WRX.com

q2cmy00 · #1 22-01-2009, 07:42 PM

my computer is playing up. i have run all of the common antivirus programs with no avail. the problem is on start up, windows defender tells me i have a high risk problem labelled, Program:Win32/FakeWG.A. it tells me to delete, so i do, and then every half an hour it screams at me that my memory is low due to viruses, worms trojans ect. accessing my cpu. run a scan and all is well... if i turn the cpu off and on again, i get the same alert on start up.... HELP

SPEC IV · #2 22-01-2009, 07:46 PM

Extreme but I have done this to my laptop a few times when I get a Trojan virus. Format HDD and start again.

q2cmy00 · #3 22-01-2009, 07:49 PM

very extreme... any easy way out?

Kato · #4 22-01-2009, 07:55 PM

Boot to safe mode (F8 when booting).

Run many virus/spyware programs (Symantec Corp/NOD32/McAfee/Etc/Adaware/Spybot S&D).

Is your Windoze genuine? (WGA is windows genuine advantage, so maybe microsoft defender is detecting the hack?)

Other stuff does sound like virii/spyware.

q2cmy00 · #5 22-01-2009, 08:11 PM

it came with the cpu so i guess its genuine. i was just trying to go to a website that i buy my music from, and it wont let me access, there is a lock symbol in the top right of the address bar. should i be worried, my bank details are on that wbsite??

Tooth_DeKay · #6 22-01-2009, 08:28 PM

I would suggest going to a forum that helps with computers (specifically virus removal).
If you go to

HTML Code:

http://www.bleepingcomputer.com/

sign up for an account and follow the instructions, someone there will talk you through it.

Here is an excerpt from a post that mentions your Win32/WGA problem.

Quote:

I must warn that one or more of the identified infections is a backdoor trojan

This allows hackers to remotely control your computer, steal critical system information and Download and Execute files

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the infection has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of Trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall