Thats no good at all. I have never had a bad experience with SGIO or RAC but like NVRENUF has said, only RAC would insure me for the WRX (apart from just cars.. cheap until you have an accident and have to pay their outragous excess) I have all of my insurance with RAC now. Home/Contents/Car and also Aussie Assist.
Also the Assessor I had .. Alan Banks he was a fuckn champion of a bloke, nothing was too much trouble and kept me informed all the way thru the repairs. Also the repairers I used were great.. Highly recommend them...Guess who?
RMS of course... Who else?