unfortunately most warranty claims end up similarly - the company tries everything in its power to get out of paying anything or losing potential repair fees... almost everything ive ever tried getting fixed under warranty has been a battle to get fixed for free!!!
Everything except a raymond weil watch i purchased recently which needed new a new sapphire face, was done under warranty no questions asked..

keep on at them and make sure you get everything in writing with the date on it so in 3 weeks and 1 day they cant say "now we cant do anything cause its out of warranty" etc..

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Current rides :Black FPV Typhoon, WRC Blue 03 WRX manual sedan with 3" exh and defi's, old skool lime green mazda 929 with auto swingin air vents and 14" chrome hubcaps, 5'2" blonde