remember you are doing them a favour in buying the car, as that car is a liability on their books and the longer it dosent sell its costing them money, so know your product and what are prepared to pay and tell them, if they wont do the deal, them leave your a number so they can contact you, if they are prepare to do the deal and make inclusive of all costs, if trading a car, make the deal a lump sum change over all inclusive of all cost, thats the deal baby take it or leave it, as theres more shark around to deal with and dont waste my time on piss weak offers, so get out and screw them, better going low as you have room to move plus your testing the water temperature to see if they will play ball....