id ring up again and ask some one els , they might have just been trying to get out of some work as i have found out before
example: i have plates that say LUKE , when i go my wrx 7 years ago i wanted to get them re done in white on black but was told NO you can only have the massive blue on white plates coz it is a private plate with a name on it .. so i just took there work on it.
now around 2 years ago some FUCK stole on of my plates of my car , i went in to the licence centre where i was told NOPE! cant get them replaced coz there is one floating around now we cant give you a new set we need to voide the plate number
being VERY pissed off at this as i have had the plates for 25 years (got them for my first b-day) i went and sopke to some one that looked like they gave a shit and he just re issued my plates no problem AND gave them to me in the colour i wanted
go figure hey! .. all i can say is goons will be goons