stuffed up the event build on the Justin Timberlake Concerts.... event went onsale... prolly 50,000 people trying to get tickets across the web/call centre/agencies. No deal. abuse central, got my arse properly kicked at work for such a dumb mistake. was awesome ! luckily fixed it in 15mins but yeah... not good. Did the same thing with Hopman Cup - luckily it was mainly only old farts trying to buy tickets and they complain about everything all the time anyways - so wasnt so bad.
Also once managed to put tickets for sale for free through the website - they were supposed to be $90 each ! Luckily contacted the people who bought the free tickets and explained and they were nice enough to return the tickets or pay the full price.
Ive done the email thing a few times as well... sent the email to the person that I was bitching about in the email.
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2006 Bitsamissing Ralliart Colt - WannaBE Evo
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