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Originally Posted by OlisSTI
docep are a joke, they can't legally help you in any way other than try and 'negotiate' an agreement, found that out the hard way. You will need to take them to court to get the matter resolved at your own cost.
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That may be true but a written letter to the company in question threatening a formal complaint with docep might get them to hop to it as any formal complaints in writing also have to be forwarded to their head office...
Had a puncture repair done, which was free because the nail didn’t actually puncture the tyre hmmmm dodgy!!! Free because they scratched the rim, they did own up to it straight away though (bit harder to deny scratches around wheel nuts than a dent) but stuffed me around for over month until docep was mentioned then it was sorted in 3 days!
It’s worth a shot doesn’t take long to knock up a letter....but i'm with JME get onto the council for lack of signage