As peeps have said, it can take hours sometimes to try and remove a virus and it's often quicker just to rebuild. Get an external hard drive, as they are invaluable for situations like these and cheap www.ple.com.au. Copy everything to it and then rebuild. You've probably got the original Cds that came with the laptop, one should be entitled something like 'System Restore' so just boot from that. Also some manufacturers have the System restore on a hidden partition on the actual laptop, which makes it even easier. And if you use Outlook Express or Outlook you will need to copy various data files to your external drive if you want to keep mail, contacts etc.