Hi,
Definitely not the sellers fault - but they really should send it receipted delivery to demand a signature. Costs fuck all.
Out of curiosity (sending about 60/70+ parcels a week) which post office was this?
If someone is home, AusPost will deliver to the door. A lot comes down to with AP service you send through (e-parcel, registered, wine handling, etc.). But the main issue is when it goes to a dinky franchise post office - not a real AP centre.
Cheers,
Nik
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