A couple of things, the Bamboo is mainly made as an office use tablet, it has no where near the painting capabilities of the Intuos range so you may be better off upgrading if youre gonna do much painting in the future.
And as far as the document retrieval goes, i have no idea, but you shouldnt be using the programming that came with it, use photoshop, its much more powerful and the file format can be used on almost any computer
Hope you manage to get it back, good luck
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