Bit OT but...
My parents are getting pov service from Telstra and I want to switch out internet and phone over to iinet.
The issue is that our line is pretty shot/damaged and telstra always just patch it (we are semi rural).
If we have a comms fault and it requires (or is due to) physical cable replacement/damage, who is responsible for that?
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K.E.R.S!!!1
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