i then sent the following email to asg this morning:
Hi guys my name is rhys i got my power fc tuned and installed into my red gc8 wrx there about a month and a half ago. This cost me $500
it wasn’t running as smooth as i had hoped, it lasted for about 4 days before the car cut out on me and i had to get it towed back in. You guys then put the stock
ecu back in, but said the power fc worked fine on another vehicle, and there must be a wiring issue with my car.
I decided i would take it elsewhere as i wasn’t happy with the service that you provided. After inspection by another workshop i was told that the car had been tuned with a faulty air flow meter. I have no idea how you guys didn’t pick up on this before you tuned it as the air/fuel ratio wouldn’t have been correct. After replacing the air flow meter. Here are the results of the first power run on the tune that you guys done.
http://i1111.photobucket.com/albums/...r/dsc05854.jpg
177.6 hp and 227.43 nm torque which is nowhere near the power it should be making based on similar vehicles with the same modifications.
I then spent another $450 at the other workshop on a retune as yours was done so poorly. This is the graph after the re-tune.
http://i1111.photobucket.com/albums/...r/dsc05857.jpg
as you can see 264.2 hp and 344 nm torque. This is where the vehicle should have been at when i got it initially tuned with you guys.
For this i am requesting a refund of the price of the tune (not including installation ) as the service was not up to standard.
This should be a reasonable request, as per the information on this website
refund or cancel service - consumer protection - department of commerce
thanks. I look forward to hearing your reply. Rhys