Quote:
Originally Posted by thehowlfactor
Did they at least get the right size this time?
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Nope, decided to take it upon themselves to not send out the right shoes again and give me a store credit minus the original shipping and not tell me.
Only found out because I was checking for a tracking number with them for the shoes that were supposed to be reshipped already, spent the last 2hrs on live chat going back and forth with them trying to get explanations etc only to have the chat ended unexpectedly then having to speak to someone else and wait for them to get up to speed on what was said previously.
Then go through the same arguments all over again to finally demand a full refund and getting it with much debate, however it's not exactly a refund but a credit in the form of a giftcard for the original price plus shipping then subsequent shipping costs back to them...
So now I have to re-order and go through the whole thing again, bet they fuck it up again!!!