Quote:
Originally Posted by Ashwa
Hey all, new user, new post.....
So, bought myself a new WRX 2011 a couple of years ago from... i guess i cant mention the dealer.
over a year ago i notice a noise coming from the engine at exactly 3000 rpm, its some sort of rattle and is most noticeable in 3rd gear but occasionally heard in 2nd and 4th.
It does not happen every time you drive the car but i can hear it about 70% of the time, when accelerating. sounds like it has something to do with the turbo as it is always at 3000 when turbo is spooling.
I have taken it back to the dealer several times, they always say they cannot hear the noise and they return the keys (stick there head in the sand)
The foreman has been out on a test drive with me 3 seperate times and says he can hear the noise.
recently they had my car in for 1 week and they tell me the noise is coming from a heat shield, which they say they have removed and have a new one on order.
Not a day later the noise is back!!!
the cars warranty is near expiration and the car has only done 20K, no mods...
If anyone has any ideas it would be much appreciated, going out of my mind here!!!!!
Thanks Ashwa
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I highly doubt they are giving you the run around, dealers don't avoid doing warranty , they get paid for the labour time etc that is spent on the vehicle , it's money in there pocket.
Being an intermittent fault they are very difficult to pin point and resolve.
Ring the dealer, organise a time to driving with the foreman, and try to ensure the foreman works on the vehicle so he can replicate the noise and attempt to resolve it.
I can understand your frustration but be patient because these situations are difficult.
I come from a dealership background and now work as a service advisor and see this day in day out, and it's a frustrating situation for both parties, the dealer will want your car fixed as much as you do
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