Originally Posted by davidsdh

It would be appreciated if you gave your customers the benefit of the doubt once in a blue moon instead of denying any fault and asking questions later.

I also disagree...
"HC+ is a premium Performance Street, Race and Rally brake pad. HC+ has more bite than both NS and B-Spec and has excellent fade resistance. Capable of operating at temperatures up to 800°c, this pad will handle almost all serious braking conditions.
HC+ is a genuine ‘cross over’ pad suitable for both road and race. HC+ is extremely capable in competition environments so use this pad if you are involved in serious track day, rally etc.
Along with temperature capabilities, HC+ is renowned as a ‘drivers pad’ with unmatched driver feel and control."

Project Mu Brakes - BRAKE PAD - HC Plus

Project mu disagree actually.