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-   -   Subaru Ossie park (http://www.perth-wrx.com/vb/general-subaru-discussion/15255-subaru-ossie-park.html)

feral 21-09-2007 03:06 PM

Subaru Ossie park
 
Well call it my first rant and rave but went in today to get a small part which has been ordered for two weeks fitted under warranty . About twenty minutes later the service man came back and said " Oh we cant fix it , but i'll order the part and its two weeks ex japan " , about here I lost it I explained that it was booked in today for the new part to be fitted and the reply I got was " We'll call you when it arrives to be fitted " is it just me or has service in this establishment gone downhill i mean they cant even order parts let alone the correct ones .

Mister Two 21-09-2007 03:32 PM

Thats strange although not surprising for Subaru Service

I often go there to get parts for my 17 year old imported Legacy and They always have it in stock. The guy I usually deal with is Paul who is a Parts Manager and hes been very helpful and knowledgeable about getting the right parts for my car.

Must of had a fuckwit apprentice or something order the wrong part.

RichX 21-09-2007 03:38 PM

Yeah - They are dumbasses.

I went to get a water pump for my WRX and they gave me a RX pump.

Fools.

ninjawrx 21-09-2007 03:46 PM

If any of yous are getting parts , make sure you give them the chassis number and tell them to load it into the subaru computer.

I used to do subau parts and if you load in the chassis number then the computer will only spit out the correct part number so you wont have a drama

Mat 21-09-2007 04:58 PM

[QUOTE=Mister Two]The guy I usually deal with is Paul who is a Parts Manager and hes been very helpful and knowledgeable about getting the right parts for my car. .[/QUOTE]

Yeh, i usually deal with Paul and havent had any dramas so far with getting everything from bits of "trim" to a sti lip and front bar!

vyper 21-09-2007 05:20 PM

I've had bad experiences with Osb Pk service dept. They're quite useless imo. Hence why my car now goes to RMS for service.

wild_rx 21-09-2007 05:21 PM

yeah subaru ozzi park is crap!!!!! :D havent dealt with parts as much but the service is crap!! everything i have ordered from parts has taken ages!!

Luigi 21-09-2007 05:41 PM

Only had my my STI there once to Get my Free Front Lip fitted.

Take mine to Jimbo at Blue Star for all my services.

Great bloke Jim is

GREXS 22-09-2007 12:34 AM

Did you see any hot girl at Subaru OP at Service Dept ? :D

vyper 22-09-2007 12:43 AM

[QUOTE=GREXS]Did you see any hot girl at Subaru OP at Service Dept ? :D[/QUOTE]

Front counter!

I bet that service is good..


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