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Ben628 23-10-2017 09:46 PM

Link G4 Tuner Perth
 
Hey guys,

Just wondering if anyone can recommend a great Tuner for Link G4 in Perth? I’ve had the car tuned few months ago by Justin at BYE but now I’m upgrading a few things like top Feed Injectors with Fuel Pressure Regulators and VF34 from VF35 and adding a surge tank.

Most would probably remember the history from my last thread on engine build.

I really love the tune Justin’s done but he keeps pushing me back and back on the time I can book my car, it’s happened 3 times and I’m starting to get tired of waiting... he’s very busy and I understand that but I was ready since over a month ago and it just keeps getting pushed back and back again. I don’t know maybe he’s not interested I’m not sure but it’s unfortunate I really would prefer to go with him again if only he can set a time which he can’t seem to.

Through my research two names come across Tokyo Motorsport and Garage 101... just wondering if anyone has any experience with them? Or any other place you can recommend?

Thanks guys, hope to hear your thoughts

REXXXED 2.0 23-10-2017 09:49 PM

Tokyo motorsport.

Race torque

Hyperdrive i think do it ? (Someone confirm)

Galvsport i herd got a dyno from a friend yesterday

Just a few off the top of my head :)

MY00 Club Spec EVO IV #187/300 with a 05 JDM STI conversion 290hp 406nm

Ben628 23-10-2017 10:09 PM

Thanks REXXED... I called Race Torque before I went to Justin but Lane only does Autronic and Motec.

Hyperdrive I can't remember why but they can't do it either... so the only one left I suppose would be Tokyo Motorsport but keen to hear experience from someone who used them in the past...

nick73 24-10-2017 08:31 AM

[QUOTE=Ben628;849430]so the only one left I suppose would be Tokyo Motorsport but keen to hear experience from someone who used them in the past...[/QUOTE]

Good tuner is Jamie, ring him for a chat you will.

nauli 24-10-2017 12:54 PM

Also Justin @ BYE Performance

Bram 24-10-2017 03:10 PM

[QUOTE=nauli;849438]Also Justin @ BYE Performance[/QUOTE]

Justin is very busy and incredibly hard to get hold of. Hence why this thread was started in the first place. But he does do good tunes and is very reasonably priced. I have no issues with his tunes, but it did take him over 2 weeks from when i dropped the car off because of how busy he is, and trouble getting access to a AWD dyno.

No offence to the OP. But Justin simply might not want to do his car because of the dramas with AWD dyno access, VS the work load of RWD cars he already has, and can do easily without drama in-house????

There is also Garage 101. Cant comment about the tunes, availabilty or price though.

s1de_ways 24-10-2017 03:22 PM

Justin did the tune on my WRX and I'm very happy but if I had to go somewhere else it would be Tokyo. They tuned my old evo and we're awesome to deal with!!

using the Perth-WRX mobile app

Sneakynuts 24-10-2017 04:21 PM

Justin at BYE is fine as long as it is booked in and he isn't trying to slip it in between other jobs...

REXXXED 2.0 24-10-2017 05:35 PM

Justin took over 3 weeks to get my car in and i waited just because i know how good his tunes are and like bram said his pricing is very reasonable. If you can wait for him to be free and get time to tune your car it would be the best :)

MY00 Club Spec EVO IV #187/300 with a 05 JDM STI conversion 290hp 406nm

Bram 24-10-2017 06:51 PM

[QUOTE=Sneakynuts;849442]Justin at BYE is fine as long as it is booked in and he isn't trying to slip it in between other jobs...[/QUOTE]

Yeah 100% agree. And i wasnt trying to have a dig at him either with my comment. I dropped the car there knowing that he would get through it when he could. And its not like i was needing it done for an upcomming event or anything. The car is so modified it just sits in garage anyways.:laughing1

Sammy82 24-10-2017 08:34 PM

Had a bad experience at BYE. They assured me it would be done in 2 days- ended up being 1 week and it was my daily driver- had to use Uber to and from work for 5 days. Icing on the cake they didn't even say sorry or keep me in the loop. I would be going elsewhere next time.

Can maximum Motorsport tune link G4?

Bram 24-10-2017 08:57 PM

[QUOTE=Sammy82;849445]Had a bad experience at BYE. They assured me it would be done in 2 days- ended up being 1 week and it was my daily driver- had to use Uber to and from work for 5 days. Icing on the cake they didn't even say sorry or keep me in the loop. I would be going elsewhere next time.

Can maximum Motorsport tune link G4?[/QUOTE]

AFAIK justin does maximums tuning in exchange for using maximums dyno....

And that experience is not that bad. I once booked a day off work, booked a car trailer, borred a tow vehicle for the car trailer, towed my vehicle from south of fremantle to ASG workshop for a pre booked tune, only to arrive, unload vehicle then be told the Sean is away for a few weeks personal leave.

Sammy82 24-10-2017 09:06 PM

[QUOTE=Bram;849447]AFAIK justin does maximums tuning in exchange for using maximums dyno....

And that experience is not that bad. I once booked a day off work, booked a car trailer, borred a tow vehicle for the car trailer, towed my vehicle from south of fremantle to ASG workshop for a pre booked tune, only to arrive, unload vehicle then be told the Sean is away for a few weeks personal leave.[/QUOTE]

That is so bad. In my line of work if we did what BYE does to customers they would absolutely go nuts- I think we should demand better customer service from places like this- name and shame- otherwise they become cocky and keep messing us about with no repercussions...I for one am in my mid thirties and won't put up with shit like that anymore. In saying that, sounds like some of you lads got it worse than I did...

Ben628 24-10-2017 10:47 PM

Thanks guys for all the input.

I called BYE today and spoke to one of the mechanics and said I don't mind waiting for the car booked in but at least tell me the dates and don't keep pushing it back otherwise I'll be waiting till next year and if they're not interested then just tell me upfront so I won't waste my time and theirs.

So with that being said my car is booked in on 6th November so we'll wait and see, I don't mind if they miss a day or two but come 6th November if they pull the same card like "ohhh we're so busy and it'll be another few weeks then I'm off to Tokyo Motorsport"

What really annoys me the most is that I followed every single advice Justin gave me in regards to buying the parts and brands he's ask so going to a different tuner I might end up being told no don't use that parts, use this brand instead bla bla....

They said it will take few days but just allow a full week to be safe... so we'll see hopefully won't be too long as I will be on rental car for the duration.

Yeah Sammy I agree I work in uniform and promotional products company and I can't imagine pulling something like "ohh sorry we're so flat out so we might start production in the next few week" they would've gone elsewhere so fast.

lets hope they stay true to their words come 6th November... cross finger.

Thanks again guys for all the input... will keep you updated :)

XT43 25-10-2017 06:56 AM

Problem is there’s probably 1000 uniforms and promotional products stores locally and double that on the net.

We’ve lost 2 of the best tuners in the last few years in what was an already thin market.

Do the math.

TROLLEY 25-10-2017 09:45 AM

What a bunch of whingers. Shit happens. You want to play, you have to pay (whether that be dollars or inconvenience). I can assure you that Tokyo Motorsport will also be booked up well in advance also. Like any place of work, they have things that don't go to plan, take longer than expected, have urgent things that pop up out of the blue, etc. Just cop it on chin and stump up for Uber. I haven't had my car for a fortnight currently and have to spend money getting an Uber home every day. It sucks, but I also chose to modifiy my car, making it more vulnerable to shitting it's pants and requiring sitting in a workshop on occasions.

astralex 25-10-2017 10:19 AM

A fortnight? I've just hit 17 months with a dead dakdak :(

Sammy82 25-10-2017 10:48 AM

[QUOTE=TROLLEY;849461]What a bunch of whingers. Shit happens. You want to play, you have to pay (whether that be dollars or inconvenience). I can assure you that Tokyo Motorsport will also be booked up well in advance also. Like any place of work, they have things that don't go to plan, take longer than expected, have urgent things that pop up out of the blue, etc. Just cop it on chin and stump up for Uber. I haven't had my car for a fortnight currently and have to spend money getting an Uber home every day. It sucks, but I also chose to modifiy my car, making it more vulnerable to shitting it's pants and requiring sitting in a workshop on occasions.[/QUOTE]

Shit happens occasionally but it seems like we are all having similar experiences at BYE all the time. Copping it on the chin like you suggest breeds a culture of poor customer service and experience. Any reasonable business should be focusing on those 2 things. It seems like places like BYE, evo-r, ASG have very little regard to customer service probably as a result of people "copping it on the chin" for far too long. The problem is as someone else mentioned, our choice for good tuners are a bit thin in Perth.

TROLLEY 25-10-2017 11:10 AM

I think it has absolutely nothing to do with customer regard and all.

XT43 25-10-2017 11:18 AM

Demand > supply = pissed off people.

Sure, there's always the ability to increase customer service but if you've been doing this long enough you'll know what to expect.

Apart from Stechnic, I haven't come across a workshop that runs a permanent front desk position so if you go in with low expectations you'll be fine.

Ben628 25-10-2017 11:59 AM

Look don’t get me wrong I understand completely all that jizz with cars taking longer than expected... yes working with cars is like walking into the unknown.

I’ve had a combined 20 years experience in Car Audio and 10 years of those as professionals so I understand completely and most customer I dealt with would understand that doing things properly takes time and they appreciate the time we invest treating their cars like if it was our own.

My issue is not how long the car takes to get completed, my issue is being pushed for a month just to get my car booked in and broken promises 3 times... I think that would be a bit of an issue just to know when are they gonna start not when they’re gonna finish...

Bram 25-10-2017 01:42 PM

[QUOTE=Sammy82;849463]Shit happens occasionally but it seems like we are all having similar experiences at BYE all the time. Copping it on the chin like you suggest breeds a culture of poor customer service and experience. Any reasonable business should be focusing on those 2 things. It seems like places like BYE, evo-r, ASG have very little regard to customer service probably as a result of people "copping it on the chin" for far too long. The problem is as someone else mentioned, our choice for good tuners are a bit thin in Perth.[/QUOTE]

I think the real reason is the modified car industry has an exceptionaly high number of fuckhead customers. As a shop, there is only so much dumb questions and incessant nagging from dumb cunts that you can take before you are overwhelmed. Which stops you from actually doing the work you have infront of you.

There are very few people doing this line of work, and a whole lot of people wanting the work done. If you had to stop a job every 5 minutes to answer a stupid question like "should i put a 3port on when you tune this td04." You wouldnt get anything done and then you would be pushing customers back...

Sneakynuts 25-10-2017 01:59 PM

I know of people standing all day at Justins place taking up room and generally being a hindrance..... But Justin didn't complain he just gets on with what he has to do....

nauli 25-10-2017 02:58 PM

Choose a workshop that you're comfortable with....build up a rapport over time....don't keep skipping from one to another or playing one off against the other.....take advice from your chosen workshop.....if there is a good reason to get a job done elsewhere (eg your workshop is very busy or doesn't have the equipment needed) have the courtesy to inform them....all this leads to good relations and trust...and getting good advice....and getting the job done right.
This has been my experience with the same Subaru workshop I have used for the past 23 years (which is probably greater than the age of quite a few on this forum).

Sammy82 26-10-2017 12:58 AM

.
 
[QUOTE=Bram;849467]I think the real reason is the modified car industry has an exceptionaly high number of fuckhead customers. As a shop, there is only so much dumb questions and incessant nagging from dumb cunts that you can take before you are overwhelmed. Which stops you from actually doing the work you have infront of you.

There are very few people doing this line of work, and a whole lot of people wanting the work done. If you had to stop a job every 5 minutes to answer a stupid question like "should i put a 3port on when you tune this td04." You wouldnt get anything done and then you would be pushing customers back...[/QUOTE]

As a workshop you should also be taking really good care of your "good customers". Who are these good customers? They are the ones who aren't asking dumb questions etc that you go on about. I spent about 10mins on the phone talking to Justin about my car, my goals with the car, future plans etc. Then he gave his advice on what parts to get, HOW LONG it will take to finish the work and he got his wife to send me a quote.

The very next day I placed a deposit (about 3k) on the parts and the parts were "ordered". I then made a booking for 3 weeks later. No dumb questions were asked, no incessant calls were made, no haggling on the prices that were quoted etc etc- just a good customer (in my eyes). 3 weeks later comes along, I arrive at BYE and find out that the intercooler wasnt there- whether it was not ordered or delay in shipping I'm not sure but fine, shit happens, I wasn't too pissed off, just disappointed that they didn't have the courtesy to call me.

I then rebook for 3 weeks later (they said it was a busy period), so I booked far ahead as not to clash with any events they said they had on etc. I once again let them know that the car is my daily driver and she said not a problem, if you drop the car off on a Tuesday morning you should get the car back by mid Thursday.

3 weeks later comes along, I drop the car off. Thursday comes along, no call by the workshop. I call, she says Justin will call me back ASAP. This never happened. Friday comes along, no call from the workshop, I call them again about the car- the "manager" says she will get Justin- Justin tells her he's busy tuning cars and can't talk to me.I go down there Friday at the end of the day to see what's happening, Justin says they haven't had time to finish installing the parts and they will probably get the car finished by next Tuesday. No apologies, no real explanation- nothing, he then just walks away- this is when I suspected he may have autism or something like that cos he had no basic manners.

Next week comes along, no calls or follow up about my car- I had to call again on Tuesday towards the end of the day- they then say the car should be ready Wednesday. Wednesday end of the day finally they made their first call to me telling me my car is ready.

I understand that shit happens- but at the very least keep me in the fucking loop about things! I told them many times that the car is my daily driver- at least have the courtesy to tell me so I can organise transport for myself. A simple phone call from someone would be enough! Not even an apology or a decent explanation was given. And to top it off, they charge me $1700k over their original quote without even warning me.

I think I will take my business elsewhere!

I know this sounds like a rant- it's not, it's just my experience dealing with BYE and I hope it helps someone make an informed decision on what they may expect when dealing with them.

Bram 26-10-2017 07:14 AM

Wow thats a bit rough.

I cant speak for every tuner but the 3 that i have used (sean - asg, justin bye, matt - throttlecrappy) have all had ups and downs, unfortuantly sometimes the customer relations are lacking. Maybe its like you say, need a little bit of autism/savont to be able to read the numbers, but probs at the expense of human skills.

I always found sean to be ok. But dealing with asg was never smooth.

I havent had any probs with bye. When justin tuned the car, he even invited me down to the dyno on the day to watch. It went well, only thing was the time frame. But that wasnt even a issue for me as the car is a project car, not one i rely on for daily commutes. And it was explained upfront that it would be done when it could be done. They dont have a 4wd dyno, so it is logistically harder. I think they basically wait until they can get some time on one. And that time needs to line up between all the other jobs. It was hard to get in contact with him. Would always get the front desk intercept. But i think thats needed. It keeps the tuner on focus and not being distracted. I wouldnt like it if someone was in the middle of concentrating on tuning my car, and got interupted 5 times to answer customer enquireys. When you break concentrating thats when mistakes happen.

Matt TH blew up my engine and that was that. No sorrys no comp. Just fuckoffski.

DZENCI 26-10-2017 11:15 AM

When Justin tuned my little rwd corolla I happened to be working away. I wanted a video of the dyno run and Justin said if my brother comes down he can get a video for me.
As Justin was tuning my car late at night he said he'll keep me in the loop. I was still awake as it just passed 12am Justin texted me each time on the progress as he tuned. I thought that was damn awesome. One thing about Justin I like is if you're there he'll actually explain what goes on even tho you don't ask him.

I was there even when Daz had his sti tuned and that's why at the time I said I'll get Justin to tune my car just the way he went on about his tuning and explaining everything.

If Justin opted for an awd dyno that would solve most of these issues on waiting for a dyno for you awd guys.

Regardless of having a really good experience using Justin it does kind of suck reading the negative experiences some of you blokes had. I'm sure there is a way around it and something can be resolved in the near future as I mentioned awd dyno in house.

Jacob92 26-10-2017 11:42 AM

Mines off to see Justin before racewars cant wait to see wht it will do with 30psi up its bum

Ben628 26-10-2017 02:33 PM

This is not a rant but rather wanted to know everyone’s opinion on this.

So Long Story Short, I bought en engine built from someone who’s gone on a different direction and got a workshop to do the engine swap and got Justin to do the Tune.

So I have been given an estimate Engine Swap $1000 including fluids etc and $500-$800 touch up tune as the tuning was previously done by ASG when it was still on EJ205 with a different Turbo.

Comes the day for payment, what I ended up spending $1800 for the Engine Swap and $1600 for the tune (there was issue with injectors so they spent a bit of time calling someone to clean up the injector and do spray test etc).

Now even though I paid double than what is quoted I am fine with all that, again as I said before working on cars is like walking into an unknown and yes it’s only fair when they spent more time than anticipated they would have to be paid for their time just like anything.

So now is the second time I need to get this done and what I am doing is the following:
Turbo Swap VF35 to VF34
Side Feed to Top Feed Conversion – Std 440cc Yellow Injector to Injector Dynamic ID1050x
Aeroflow Top Feed Rail
Aeromotive Fuel Pressure Regulator
Deatschwerk Modular Surge Tank 2.5L with Twin DW250IL Pump
Tuning

So with the past experience in paying double more than what I have been told, I’ve asked Justin if I can get a rough estimate and explain to him that I understand completely that it is rough estimate and will end up costing more. I also ask him how long he would need the car for – again I understand if 1 week becomes 2 weeks etc and completely fine with that.

But his response on both was – It’s hard to say however much it cost and however long it takes.

I personally find that a bit unreasonable and I think as a customer I have been patient and understanding to paying double and having the car twice longer than expected Without a single word of complaint, just a smile and thank you when I pick up the car. But at least give an estimate so I can be prepared from both financial and transport arrangements.

For example and this is just example not in any way a reflection of the real figure or time, if they estimate the bills to be around $1500 and it becomes $2000 or $2500 I am fine with that, hey that’s the price you pay for modifying cars no problem, but if it becomes $4000 or $5000 then of course this would be a problem, might not be to some people but sure as hell will be for majority of customers. Same with the Time Frame if they say 1 week and it becomes 2 or 3 weeks sure fine I can live with that but if it becomes 1 or 2 month then there is obviously an issue.


What do you guys think? Am I expecting too much is that how the whole industry operates? Is it really that difficult and unknown to quote the jobs above?

I have nothing but respect for all the workshops I've dealt with, it's no easy task and they are brilliant at what they do but I think equally as a customer it is quite important for us to get an estimate so that we can make an informed decision based on our finance and transport arrangements.

Rslib72 26-10-2017 02:59 PM

It sounds like a classic case of someone gets a good rep and then he is just absolutely snowballed under with to much work. Should he be handling the amount of jobs he takes on better certainly sounds so. I recommended a mate to Justin who had a ls1, the workmanship was spot on, the time it took blew out a bit as well.

Sammy82 26-10-2017 03:16 PM

It's unlikely a week or 2 will become 4-8wks. My main beef is there was no communication with me- which makes me feel as if I don't matter- meanwhile I'm forking out about 6k for the work. I think investing in an AWD dyno would be a cost issue for him and most the work he does is for rwd cars so that wouldn't make sense. I think honestly it comes down to time management. Don't keep accepting more work if you're flat out already.

nick73 26-10-2017 03:50 PM

Take it somewhere else.

Ben628 08-11-2017 07:32 PM

Hi guys,

Hope you're all well :)

Just thought as promised I'd update you on the situation, so my car was booked in and dropped them off to Justin on Monday end of day and they pretty much went straight onto it yesterday and today... all the parts are in... VF34, Fuel Rail, Fuel Pressure Regulator and the Surge Tanks, I was told everything should be fired up and running to,or row ready for tune... that's pretty impressive with time and very happy with that. The only issue is the Injector Dynamic ID1050x wouldn't fit, apparently it was for a later model WRX so we had to go with a set of Bosch that Justin's got in stock.... pretty bummed about that but can't return them now that it's been opened for test fit.

So yeah they are still brand new with warranty bought from Car Mods a month ago... if anyone's keen I'm happy to almost let it go kind of price as long as it's reasonable...

Will keep you guys updated with results.

At the moment it's done twoseventyeight Hp atw with twenty psi boost, hoping to achieve three hundred Hp atw and twenty one or twenty two boost would be nice hahaha.... do you guys think it's a reasonable expectation?

Sorry about the letters instead of no on figure... halfway typing my iPad is playing up and can't be bothered typing again

Anyways thanks again guys for all the inputs

Bram 08-11-2017 07:49 PM

How much power did it make with the vr35 before?

Ben628 08-11-2017 08:41 PM

It did 278awhp and running 20 PSI Boost.

The Only Change:
VF34
1000cc Injectors Top Feed Bosch
Fuel Rail Aeroflow
Fuel Pressure Regulator Aeromotive
Deatschwerk Fuel Surge Tank with Twin DW250IL Pump

And plus the fittings which will be Braided Stainless Steel (not sure if this makes any difference, just like the looks of it ����)

matto20v 08-11-2017 08:52 PM

Call me Captain Obvious, but I don't think you're going to get much more out of it with a VF turbo, VF34 or any other VF.....

Bram 08-11-2017 09:11 PM

So you had Justin tune your car with a VF35. Then changed it to a VF34 and added some fuel mods. Made the exact same power before and after.

Maybe thats why he didnt want to tune your car before.

Ben628 08-11-2017 09:40 PM

Yeah pretty much except we don't know yet what figure it will make... I didn't actually wanted to change except most people here said the injector wshould be upgraded as it is currently running at 97% duty cycle and the car surges hence why the surge tank but then I just took it further and thought why not go to a VF34 while I'm at it and get it tune at the same time.

Hahha hope that makes sense...

dazdavies 09-11-2017 08:30 AM

22 psi should see you crack 300. I wouldn't take a vf34 much past that though. In fact I'd probably get Justin to tail it off a bit at the top.

Ben628 09-11-2017 08:37 AM

Sorry for the noob question but what do you mean by tail it off a bit at the top?


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