Hi All,


I have a friend that has a Bigpond 7.2 Home Network Gateway.
They are running Windows 7 64 bit.

They installed the Bigpond CD and now every time my computer starts, it runs a check disk.

This is the error they receive when they start their computer now:

Application popup: BigPondCC.exe – Corrupt File : The file or directory C:\Users\7\AppData\Local\Telstra_Corporation\BigPo ndCC.exe_Url_qtvm3rveqtswtwj3fgjpuuziwf13pyfz\1.1. 5.1 is corrupt and unreadable. Please run the Chkdsk utility.

The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume \Device\HarddiskVolume2.

I rang Bigpond and they told me to reinstall Windows. This is a brand new computer and I hardly think that is the fix!

Can anyone advise?

Thanks

Have you run chkdsk?

Could very well be a bad harddrive.

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[COLOR="Gray"]550Nm off a 2L... Just wish it was in the dak dak...[/COLOR]

Chkdsk runs at every boot up, only started happening as soon as bigpond was installed.

This sometimes worked on XP and should also work on Vista or Windows 7.

Click on Start then Run , type cmd and press Enter . Next type fsutil dirty query x: where x: is your boot drive. This queries the drive, and more than likely it will tell you that it is dirty.

Next, type chkntfs /x c: . The X tells Windows to NOT check that particular drive on the next reboot. Now manually reboot your computer, it should not do a chkdsk and should take you directly to normal Windows login.

Once Windows has fully loaded, bring up another Command Prompt and enter chkdsk c: /r . Reply Y when asked if you want this to happen on the next boot. This should take you through 5 stages of the chkdsk scan and will unset that dirty bit. This can take an hour or more depending on the size of your hard drive, be patient and let it complete.
Once booted back to Windows, open another Command Prompt and query the dirty bit again by entering fsutil dirty query c: and Windows will confirm that the dirty bit is not set on that drive.

http://social.technet.microsoft.com/...f-589e28f13a65

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[COLOR="Gray"]550Nm off a 2L... Just wish it was in the dak dak...[/COLOR]

Thanks John, will give it a try soon.