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Old 25-05-2016, 01:27 PM
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Default Subaru Genuine Servicing





All new Subaru vehicles purchased from 1 July 2014 enjoy the benefits of the Subaru 3 Year/75,000 Kilometre Capped Price Servicing Program (or in the case of BRZ, 3 Year/60,000 Kilometre Capped Price Serving Program).

Subaru Capped Price Servicing applies to every standard scheduled service applicable during the first 3 years of ownership or up to 75,000 kilometres (or in the case of BRZ, first 3 years of ownership or up to 60,000 kilometres), whichever occurs first. The Capped Prices are locked in for the term of the Program, which means that you’ll know upfront the maximum amount that you’ll pay for each applicable scheduled service.

All with the peace of mind that specialist Subaru technicians will be looking after your pride and joy using only Genuine Subaru Parts.

Why Use Genuine Subaru Service?

Safe Hands For Your Subaru
There are plenty of places where you can get your Subaru serviced but only one knows your Subaru inside out. It took some of the finest minds in Japan to build this incredible vehicle. Don’t let just anyone tinker with it. Entrust it to a Subaru trained professional.

The Training Never Stops
No one knows Subaru like Subaru. Not only have our technicians had years of Subaru professional training, they're also the only true experts on the latest Subaru technology and models - from Australia’s first Boxer Diesel engine with CVT, to Subaru Intelligent Drive (SI-Drive) and the new direct-injected Boxer turbo engine powering the new generation Forester XT. We invest in them so you can be assured that you are dealing with the best.

Subaru Diagnostics – Our Tools
Along with their skilled craftsmanship and use of Genuine Subaru Parts, Subaru technicians have access to the Subaru Diagnostics System (SDS). This state-of-the-art analytical tool gives Subaru technicians an electronic snapshot of your car’s engine management system, airbags and instrument panel, allowing them to provide vehicle-specific solutions and updates from a worldwide database.
To ensure that your Subaru is always performing at its peak, we connect the SDS to your vehicle during every scheduled service. This allows us to download the latest software update into your vehicle from the Subaru factory in Japan.

We've Got Our Priorities Straight
We're dedicated to preserving and enhancing the Performance, Safety & Retained Value of your car, and it’s these elements that set a Genuine Subaru Service apart from a regular one. When you pick up your car after a service you‘ll notice that your invoice is split into these three key areas.

The Performance
During any scheduled service, Subaru technicians focus on preserving and enhancing the performance of your car by completing a comprehensive factory-approved performance checklist. This checklist includes the performance of your engine, steering and transmission. It means your service may include replacing your engine oil, oil filter and spark plugs, rotating your tyres and replacing your transmission fluid.

The Safety
Another focus of your scheduled service will be on preserving and enhancing the safety of your car by completing a comprehensive factory-approved safety checklist. This includes the safety of your brakes, exhaust system, suspension and electrical system. As a result, your service may include replacing front brake pads, inspecting exhaust for security and leaks, replacing front wheel bearings and checking headlight operation.

The Retained Value
By servicing your car at an authorised Subaru Service Centre using Genuine Subaru Parts, you get more than just peace of mind. You’ll also have the reassurance of a full Subaru service history to further help safeguard the ongoing value of your investment.
Read more about Genuine Subaru Service, service intervals and service retails in our car service section.

Why is regular servicing important?
Keeping to a car service schedule is more than just changing the oil and the odd air filter.
Irregular servicing can also lead to reduced fuel efficiency and increased air pollution, potentially damaging the retained value of your vehicle.
Keeping to the recommended Subaru service schedule also helps to preserve and maintain the Performance, Safety and Retained Value of your vehicle. During scheduled services Subaru technicians perform inspections of your brake system, tyres, driveline and steering components, all vitally important for your safety.
Failing to regularly service your Subaru could endanger your vehicle warranty. Failure to properly maintain your Subaru may result in your vehicle developing faults which will not be covered under the New Vehicle Warranty.


Subaru Capped Price Servicing Program

With our Capped Price Servicing Program1 you’ll be in complete control on, off and beyond the road.

Whilst the Capped Prices may vary from Retailer to Retailer, rest assured that if you bring your vehicle to a participating authorised Subaru Service Centre, you will not be charged more than the published Capped Price for your vehicle for the service interval in question.

Our Capped Prices include all items that are required as part of the standard scheduled service as set out in the Maintenance Schedule of your Warranty and Service Handbook. This includes labour, genuine parts, factory specified oils and fluids and even the environmental levy and supplies charge (which includes items such as oil and waste recycling and/or removal, workshop supplies etc.) as well as inspections and adjustment of all items listed in the Maintenance Schedule for that service interval.

Many other car companies exclude some of these items from their Capped Price for the standard scheduled service so when comparing Capped Price Servicing Programs be sure that you are comparing "apples with apples".

Please refer to your Warranty and Service Handbook to see exactly what items are covered by your scheduled service.

1. Available at participating Subaru Retailers only and does not apply to rental and some other classes of vehicle. For full Capped Price Servicing Program Terms and Conditions see below.


Is the Capped Price the same for every eligible Subaru model?
The Capped Price for each eligible model is calculated in accordance with the specific Maintenance Schedule for that model (which may vary from model to model). Furthermore, the Capped Price for each model may vary from service interval to service interval. Individual parts and vehicle systems are affected differently, depending on the distance travelled, time in use and driving conditions. For some scheduled services, additional parts have to be inspected and/or replaced and a longer period of time is spent by our factory-trained technicians completing the service. Your Subaru Service Advisor will explain what will be performed during each scheduled service and why, but rest assured that each of these standard scheduled services are covered by our Capped Price Servicing Program.

Why aren't all services the same?
It’s not only the distance travelled that determines when you need to have your Subaru serviced. In fact, vehicles that are used for regular short, stop-start trips, such as city driving, are often more at risk of premature engine and battery wear as the engine may be working harder. Other fluids in your car, such as brake and transmission fluids, can also deteriorate over time. So to help preserve and maintain the Performance, Safety and Retained Value of your Subaru, make sure you follow the recommend service intervals, be it every 6-months/12,500 kilometres for Subaru All-Wheel Drive models or every 9-months/15,000 kilometres for BRZ models, whichever comes first.

If you have other questions on Capped Price Servicing, please contact Subaru Australia's Customer Relations on [b]1800 22 66 43.



For more information on Subaru locally, visit:

Subaru Capped Price Servicing Program

Subaru Australia: http://www.subaru.com.au/

Subaru WRX Premium: http://www.subaru.com.au/wrx/premium

Subaru WRX STI Premium: http://www.subaru.com.au/wrx-sti/premium
 

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