Any Broadband Gurus?
Hey guys need some help big time. please read.
Heres the story.
Ive been with the Fat free fone company (a sub-company of AAPT) for over a year and recently decided to head to AMCOM for broadband 2+.
I have rang Fat free and asked them to disconnect service. They told me they did and then i set up broadband with amcom.
I got calls from amcom saying that there is a delay in service as my previous isp (fat free) still hasnt disconnected.
I keep ringing fat free and they keep telling me that my service has been disconnected. a BIG head ache.
Amcom tell me there are still codes on my broadband line and they still cant connect. I have also been confirmed by telstra, and they also have told me that there are still codes on my line and no order to get them removed.
After a week long battle with calls to fat free, they have come to the conclusion that they did disconnected my service and that they do not own my codes anymore.
I have called AAPT with no luck.
Amcom cant do anything
Telstra cant do anything
Fat free wont do anything.
I don't know what to do and i cant be without broadband as i have university exams etc and cant afford being offline.
Thanks guys, any advice would be hugely appreciated.
Cheers.
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