Hey Woobla...
Im an RAC ultimate member, (only because I have 2 cars I switch between often), and I fully agree. Its great piece of mind. (As opposed to when your car dies at 10pm, and towies just say whatever price they want to come get you).
The 2 tow thing is brilliant too. Get it home, then get it transported the next day/week whatever to your factory of choice.
What was the outcome, or not had it seen to yet?
Brent.