He works in Parts at a dealer....The phones ring from 8 til 5 pretty much non-stop.
It's not a case of being slow or prioritizing your work load or being paranoid...It's a case of having the balls to walk away from the phone room for a 1/2 hour with phones ringing....It's misplaced loyalty if anything.
We were 2 people down today... I didn't have a break all day either....Some times you have to just roll with it.....
Most days I take 20 mins or so, unless I need to go off site for some reason (shops or whatever) where I'll use the full 1/2 hour.
Don't be scared to remind management that you're entitled to breaks every 4 hours by law.
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