Howdy......
I'm having an interesting time with my realestate company at the moment.
The first I knew about something being a-miss was recieving a breach notice for non-payment of rent.......I have NEVER missed or been late on rent in 4 years!!
Background:
I have had multiple leases (12 months at a time) at the same property since 2007.
I pay rent fortnightly (on going standing transfer).....Always paid the day before being due.
The agency has decided that someone at their end has NOT been sending me water consumption bills, but has been taking rental monies paid by me & allocating them to water bills (unbeknown to me).
They are now attempting to get me to pay for unsent/un-posted/ un-notified water consumption bills
back dated to the 30 th of MARCH 2008 i.e 3 leases ago 
.
They state that my rent is in arrears due to someone (internally-at their office) paying for water consumption from the rent I have paid, this was also occuring on PREVIOUS (now expired) LEASES! WTF!!
Today I have been sent 5 water bills dated as follows:
26/09/2008 $ 39.85
25/03/2009 $258.90
09/10/2009 $ 59.80
16/04/2010 $303.05
05/10/2010 $ 68.95
I signed my Current 12 month lease in Feb 2011.
I paid $380 on May 19th 2011 for the latest water bill I had received.
Am I liable for the agents inability to manage their own bussiness?
How can they back date the amount owed to previous, expired leases?
Should I contact REIWA?
Thoughts/opinions please from those that may have an insight into to this utter bullshit.