Quote:
Originally Posted by grumpyrex
Going by my previous experience your insurance company will refund you your excess once they have conducted their investigations and have determined you aren't at fault. You still need to pay the excess in the first place.
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My recent rear ender was different to this.
Was told that they would determine if I needed to pay an excess, only phone call I got was telling me that repairs had been authorised.
Walked away without paying a cent
