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  #1  
Old 06-05-2008, 04:13 PM
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Default Mac Warranty FTW

I guess this is a good place for it?

Just a quick little Pro Mac spill here.

I have had a MacBook Pro for a number of years now, I actually purchased it from a fellow PWRX member. I don't believe he had it too long when I got it.

Anyway in the first couple of months of owning it, the screen started buzzing so I took it to Digilife and it was diagnosed as an inverter problem (very common in the MBP). They fixed it on the spot.

A number of months go by and the computer was now out of warranty. Apple call me one day and offer me their protection plan for $500+ I considered it and finally bought it. 1 week after buying it my battery wouldn't hold charge. I call apple, they run a series of tests and presto, I get sent to Digilife and bang I get a new battery at no cost.

A few months pass once again and bang my wireless mouse dies. No problem says apple here is another.

By this time I am thinking their service is the best I have ever seen.

I was traveling to the U.S a couple of weeks later so I buy another battery ($300) for the plane ride (cheaper than upgrading with Qantas to First class to use their "in flight power" by a few thousand $$$'s

I get to the states and the original battery dies. No problem, I take it to an apple store and it is replaced.

For 12 months nothing has been wrong with it and it has been a great computer. Then 2 weeks ago the inverter played up again. So I call Nextbyte in Nedlands and they can fix it within a week (digilife 4 weeks) so it has been there for 3 days now. The guy calls and says oops I ordered the wrong part but nevermind the proper part will be here first thing tomorrow plus I have ordered you a new screen and bezel as it looked a little "old", not broken, not faulty but old.

I can't believe that I am pretty much getting 50% of the computer replaced because of it and all for the $500 for apple care!

Also he says to me the HDD is a bit small (100gb) how about I give you a genuine Apple drive at 250gb for $240 fitted with data transfer included? I was like HELL YEAH! (Yes i Know nerds, I could have shopped at PLE and Austin and got one for $XX off but I CBF)

So all in all, I am as happy as a pig in shit!
Also I am a nowhere single user of a Mac! I could not even imagine how well companies get treated that own multiple Mac's! If you want a brilliant product with the best warranty known to man buy a Mac!

Car Manufacturers need to learn from Apple when it comes to warranties*


*ok only Ford
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  #2  
Old 06-05-2008, 07:29 PM
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lithium batteries don't last long if your letting run flat... If you run it down to 10% charge and then turn it off you're batteries will stop dying all the time.

Basically the full charging / discharging cycle wears them out.
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Old 06-05-2008, 08:20 PM
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Can't say I'm unhappy to hear that ( picked up first mac last week ).

After mucking around with the trial version of iWork I have to admit I went and picked up office for mac yesterday but can't see the old Toshiba coming out again.
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Old 06-05-2008, 09:09 PM
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good to hear just bought mac pro desktop last week extremely happy with it, Ordered it off there site and came in 3 business days.
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Old 06-05-2008, 09:17 PM
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I love my MacBook Pro too (old 1.83 GHz version), but should we really have to put up with these sorts of failures? Especially when Apple gear costs a premium? I mean it's great that you've had a good experience with the warranty, but, in the best of cases a warranty is just an insurance policy that you never actually need to use.
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Old 06-05-2008, 09:19 PM
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I heart my hackintosh.
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Old 06-05-2008, 09:23 PM
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you'd want something to make up for the lack of games and for the "made for idiots" standard interface the mac has (no right mouse FTL).
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Old 06-05-2008, 09:33 PM
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Lol, fair enough it's good service, but that's a fair few issues for a computer thats a couple of years did you say?

Last Openbook laptop lasted 4 years with only the battery needing replacement. Current ASUS hasn't had any issues after a year (fingers crossed). I'll be staying with PC's.

Each to their own
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Old 06-05-2008, 09:37 PM
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Quote:
Originally Posted by POLARBEAR666
you'd want something to make up for the lack of games and for the "made for idiots" standard interface the mac has (no right mouse FTL).
Maybe back in the 80's dude. Go and right click an apple mouse now.
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Old 06-05-2008, 09:47 PM
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I had an old G3 iBook with Jag-wire and then went back to XP and consequently Vista. As of two weeks ago I'm back on a "mac" and loving every minute. With VirtualBox (Free) you can run a copy of Windows like VMWare however it can integrate with your desktop.

Win win situtation I think.
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