I dropped my dog off at Marsean Kennels this arvo for a grooming session. I picked up my dog a few hours later and found a gaping wound (about 2-3cm long and 1cm wide) on the back of my dog's front right leg when I reached home (it wasn't bleeding but the skin had broken completely through - it was just flesh showing).


(Brown patch is the antiseptic applied by the vet)

I brought my dog back immediately to confront the groomer, he admitted it occurred while he was clipping the fur on my dog. He offered me a refund and refused to pay for any medical costs.

As anyone would have done, I brought my dog to the vet immediately and the vet recommended stitching as the wound was in a high activity area. Total costs would come up to $400 thereabouts.

I rang the groomer from the vet and let the vet speak to the groomer, advising him of her diagnosis, recommended treatment and costs. The groomer steadfastedly refused to pay for the treatment, stubbornly claiming all that was required was antibiotics and some bandages even though he was not a qualified vet.

Now I am not seeking to be gain anything from this, just looking for some fairness and justice. I mean, it's only right that he should have to reimburse me for any medical costs for treating my dog. He did not at any point apologise, or even offer to subsidise the costs.

For anyone who is looking for a place to groom their dogs or place their dogs in a kennel temporarily, please stay away from this place.

Marsean Kennels
20 Fraser Road
Canning Vale
WA 6155
www.marseanboardingkennels.homestead.com

Are there any dog lovers on here who happen to be lawyers and would not mind helping me out by righting this wrong? Isn't this a case of negligence or something like that? They claim to be Professional Groomers.

If possible, I would like to see this mob punished for their indecency and outright bastardness. Please spread the word around if you can.

Many thanks from me, and my poor dog Muffin who will have to go back to the vet tomorrow morning for anaesthesia and stitching, and probably another 2-3 weeks of painful recovery.

Cheers,
Michael
eklim.michael@gmail.com