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  #1  
Old 11-08-2011, 01:12 PM
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Default anyone here work at Synergy?

it's regarding renewable energy solar scheme problem
let me know if you can help a brother out
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Old 11-08-2011, 01:28 PM
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What did you need to know?

If it regarding energy payback my understanding is that now you will only get [Edit - I'm now told not 20 it's] 7 cents per net unit returned.
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Old 11-08-2011, 01:30 PM
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no different problem
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Old 11-08-2011, 02:29 PM
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Good luck with Synergy....imo they are the most unknowledgeable, uncaring, slack, useless organisation on the face of this planet. It always takes an eternity to get hold of anyone...then they generally have no idea of how to answer specific questions so they invariably recruit somoeone else to call you back...who never calls you back....bunch of useless crunts actually...
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Old 28-09-2011, 10:25 AM
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Quote:
Originally Posted by nauli View Post
Good luck with Synergy....imo they are the most unknowledgeable, uncaring, slack, useless organisation on the face of this planet. It always takes an eternity to get hold of anyone...then they generally have no idea of how to answer specific questions so they invariably recruit somoeone else to call you back...who never calls you back....bunch of useless crunts actually...
hear hear

after months of being fucked around with my solar net feed in which I faxed back in May and they claimed they never received, I finally got a call from their complaints dept. who said if I can show proof of my first application back in May (which I can) I should get the pre-July rates.

Moral of story 1: ALWAYS keep a fax transmission report

Moral of story 2: If you have a complaint with Synergy, DO NOT contact their complaints line. Go to the Ombudsman straight away, it is the only way they will respond. If only I had known that a few months back.

cunts
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Old 28-09-2011, 10:29 AM
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Who uses fax these days?
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Old 28-09-2011, 10:30 AM
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does anyone actually work at Synergy? I suggest no
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Old 28-09-2011, 10:39 AM
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Who uses fax these days?
well Synergy still does.
If I had posted my application instead I would have been well and truly fucked if they said they never received it.
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Old 28-09-2011, 10:41 AM
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Quote:
Originally Posted by gorotsuki69 View Post
If I had posted my application instead I would have been well and truly fucked if they said they never received it.
Registered mail?
Upon receipt they normally scan and store a copy of the letter for situations like this.

Quote:
Originally Posted by American Dave View Post
does anyone actually work at Synergy? I suggest no
I believe that at least one member on here works for synergy.
user name eludes me, will have to check the inbox that got exported a while back
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Old 28-09-2011, 10:59 AM
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Hopefully Synergy should not exist for too much longer. Absolutely stupid idea in the first place to break up Western Power. Another Labor failure.


Verve And Synergy Merger
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