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Claim on warranty beyond 12 month statutory - Opinions?
Hi ppls...
Not a car issue, just want some ideas on where I might stand regarding my beloved office chair on which I spend many hours per day..... In a nutshell, the sudden over-wobbling of the pedestal support prompted me to pull the thing apart (only back to the "flat pack" level) and I found a broken 5 ball bearing sleeve - made of plastic - (thanks China); in the guts of it... obviously the source of the problem. Given that I received this a an Xmas gift in 2010 (purchased in Dec of that year), and mindful of the fact that it was close to 300 clams to buy (in other words, not a cheap-arsed POS), will I have any joy in taking the matter back to OfficeWorks? Anyone on here aware of their return/replace policies? Haven't contacted them as yet, but just wanted some hindsight knowledgeable input before I see them, just in case they try to give me the raw prawn. Sorry for what might seem as premature cynicism, but when you've lived as long as I have, ya get p!ssed off from being burnt too many bloody times...
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12, claim, month, opinions, statutory, warranty |
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