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  #1  
Old 30-04-2014, 07:52 PM
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Default Mislabeled Fuel Bowser Pump?

Just thought I'd see if anyone has experienced this...

I filled up on Wednesday last week at a Coles Express servo with 98RON, but my fuel consumption and seat of the pants dyno makes me believe I was actually given something else with a lower octane rating instead (95 or 91).

Has anyone had this occur to them? If so, did you do anything about it?

I have the receipt for the fill up, which includes the bowser number on it, but I have already refilled my tank. I plan on having a chat to the staff next time I go there to ask them about it, but thought I'd see what others experiences are first.
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Old 30-04-2014, 08:07 PM
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You have already added fuel to the fuel you thought was 91-95?

You want to chat to the staff who give no fcks about the product coming out of the bowser, but only that they are getting paid every 2nd Thursday?

Good luck with your claim.
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Old 30-04-2014, 08:24 PM
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Quote:
You have already added fuel to the fuel you thought was 91-95?
Yeah I finished the tank and so had to refill. I figured I'm sure as hell not gonna fork out to go get my fuel tested so there is no need to keep a sample.

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Originally Posted by matto20v View Post
You want to chat to the staff who give no fcks about the product coming out of the bowser, but only that they are getting paid every 2nd Thursday?
I figure the only way I will be able to get compo will be if they have had other complaints and they found that the wrong fuel was being given out.
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Old 30-04-2014, 08:26 PM
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Quote:
Originally Posted by andrew_rs View Post
Yeah I finished the tank and so had to refill. I figured I'm sure as hell not gonna fork out to go get my fuel tested so there is no need to keep a sample.


I figure the only way I will be able to get compo will be if they have had other complaints and they found that the wrong fuel was being given out.
Umm... Good luck?
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Old 30-04-2014, 08:22 PM
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Most of the staff are just glorified checkout operators. If you want to speak to someone you would probably need to speak to the manager or someone responsible for quality control and checking the accuracy of the pumps. Most likely that would be someone at the head office.
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Old 30-04-2014, 08:29 PM
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Yeah these kinds of situations you don't really have a leg to stand on....they will dismiss it
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Old 30-04-2014, 08:35 PM
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"hi, I have no proof or idea, but my car kinda felt slower with a full tank of fuel, give me money"
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Old 30-04-2014, 09:31 PM
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"hi, I have no proof or idea, but my car kinda felt slower with a full tank of fuel, give me money"
LOL

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Old 01-05-2014, 04:31 AM
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If what u suspect is true then the operator would be in some hot water. But u have no way to prove it. If its keeping u up at night get in contact with the head office and let them know your suspicions saying u will get the fuel tested if it happens again or not get fuel from them again. I can tell - like u - the difference in the way my Caldina feels when on 95 or 98 fuel (Jap import designed for 100 tho)so don't let others make u think ur nuts.
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Old 30-04-2014, 08:42 PM
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Had a claim years ago for water in diesel at a country servo but it happened to a shit load of us at the same time . Was paid cost of repairs. But I had engine damage and claimed through my insurance who delt with it .Ends up the in ground tank was stuffed . Was also back in the day when the owner of the servo gave a shit because he was a small business not some global chain.

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