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  #1  
Old 11-05-2013, 03:56 PM
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Default Business Review: Meltham Motors

Business: Meltham Motors Smash Repairs
Location: Cnr Whatley Crs & Grafton Rd, Bayswater WA 6053
Phone: 9271 4208
Primary Person of Contact: Owen
Recommended by: Spektre

Job:
I had some side dings on my rear left door from parking at Uni (since learnt my lesson) as well as a spot that had pierced the paint job and was threatening to rust from what I presume was a shopping trolley. At the same time I also got all 4 rims restored.
The job included repainted a couple of panels and beating out any imperfections.

---

Customer Service: 4.5/5
When I first pulled up to Meltham Motors, Owen came out straight away to greet me, shook my hand and started checking out the car. He's an extremely nice guy, easy to talk to and knows his stuff. Only thing to fault would be the arranged pick-up time got pushed back with not much notice, no biggie but something that affected my experience.

Quality of work: 4.5/5
Owen had to respray several panels to match the paint so it would be less noticeable and the result is amazing - my eye cannot tell is has been repaired (take that as you will ). The rims look great too, the only thing I could fault in the work was that one rim has a slight paint run (you have to get close to notice).

Price: -- (hard to rate as I only got one quote)
Honestly I didn't go and get any other quotes for this job but I think its safe to say that with this type of quality work, you're going to pay a pretty penny. But you get what you pay for and if you want to go for quality over cost, then Meltham Motors is what you are looking for.

---

Overall I am very satisfied with Meltham Motors and would recommended them to anyone who is looking for quality work.
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Old 11-05-2013, 04:49 PM
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Did you point the paint run out before this review?
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Old 11-05-2013, 04:57 PM
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Actually I noticed when I got home.

Judging by Owen's character and the way the business operates I have little doubt he would have no problem doing something to improve the look.

But some factors have led me to let it slide, one being Meltham is 30 minutes away from me
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Old 11-05-2013, 05:18 PM
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So rather than give a chance to Owen to resolve it as he no doubt would you use your 2nd ever post to raise a negative point?

It is only a negative because you have allowed it to be one.

30 min? boo fucking hoo.
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Old 11-05-2013, 05:22 PM
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Quote:
Originally Posted by teejay View Post
...boo fucking hoo.
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Old 11-05-2013, 05:43 PM
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LOL I drive from Fremantle to Maddington to have my car serviced by S-Technic.. 30 mins JFR.
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Old 11-05-2013, 05:49 PM
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Old 11-05-2013, 06:26 PM
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Quote:
Originally Posted by Caxx View Post
Quality of work: 4.5/5
Quote:
Originally Posted by teejay View Post
So rather than give a chance to Owen to resolve it as he no doubt would you use your 2nd ever post to raise a negative point?

It is only a negative because you have allowed it to be one.

30 min? boo fucking hoo.
You don't even know how big the paint run is (tip: its pretty damn small).

Yeah sure, it's a negative point, and a pretty small one at that, maybe I should change my grade to 4.9/5? But as it was a factor in my customer experience I felt the need to mention it.

I'm not bothering with driving back out because it doesn't bother me.
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Old 11-05-2013, 06:27 PM
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No one even asked for a review ?
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Old 11-05-2013, 06:36 PM
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Quote:
Originally Posted by MY00GC8 View Post
No one even asked for a review ?

Just thought I'd share my experience with a shop that was recommended to me on this forum, and because it was a positive one I don't think there was any harm in posting it anyway.
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