From: Armand Setiawan [mailto:achkes@hotmail.com] 
Sent: Friday, 26 November 2010 3:07 p.m.
To: design@kelford.co.nz
Subject: RE: Subaru Heads

Dear Peter. I just would like to update the Cyl Head.
We have a problem with our own customs before export.
There are few documents that we need to provide them
for the re-import.

Hopefully by today or monday the Cylinder Head is heading toNew Zealand.


On Dec 6, 2010, at 12:23 PM, "Peter Kennard" <design@kelford.co.nz> wrote:
Hello Armand
Just a quick note to say your heads have arrived.
There is a small hole broken in the box. I will unpack tomorrow and check that all is OK
Cheers Peter


From: Armand Setiawan [mailto:achkes@hotmail.com] 
Sent: Tuesday, 14 December 2010 1:59 p.m.
To: Peter Kennard
Subject: Re: Subaru Heads

Hello Peter, can you please update me with the progress of those cylinder head?
When are they coming back to me?

Sent from Armand Setiawan's IPad

From: design@kelford.co.nz
To: achkes@hotmail.com
Subject: RE: Subaru Heads
Date: Fri, 17 Dec 2010 11:46:56 +1300
Hi Armand
The hole in the box was just where the exhaust studs had broken through. No damage to heads.
Hopefully will be finished and ready to return to you on Tuesday.
Cheers Peter

From: Armand Setiawan [mailto:achkes@hotmail.com] 
Sent: Tuesday, 21 December 2010 8:21 p.m.
To: design@kelford.co.nz
Subject: RE: Subaru Heads

Hello Peter. As stated that Cylinder Head are ready to be returned by tuesday.
And Today I have not hear a thing from you.


Sincerely

Armand Setiawan


Hello Armand
Sorry about the delay.
We are having staffing issues at the moment and very busy time of the year but I am endeavouring to get your heads ready for shipping tomorrow (Wednesday).
Regards Peter

From: achkes@hotmail.com [mailto:achkes@hotmail.com] 
Sent: Wednesday, 22 December 2010 5:41 p.m.
To: Peter Kennard
Subject: Re: Subaru Heads

In regards with the shipping. do you mind not attaching any invoice? This is only for the tax purposes. *** in Indonesia told me to get you write me a letter that there is nothing to be fixed on my cylinder head. So what Kelford did was just clean up and inspection and did not see anything wrong with the cyl head. 

Sounds wrong but, the tax system are not proper. Last time I send manifold from australia. Value was 999aud and they tax me 350usd. And I send sam co hose value 600aud, tax was 1usd. I send tomei engine and no tax at all. 

To avoid any wrong tax charged to me. I encourage all my sti vendor to re-value the invoice. 

I also need your bank detail for the transfer. 


Sincerely
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From: "Peter Kennard" <design@kelford.co.nz>
Date: Wed, 22 Dec 2010 17:14:57 +1300
To: 'Armand Setiawan'<achkes@hotmail.com>
Subject: RE: Subaru Heads

Hello Armand
Sorry we have not managed to get your cylinder heads finished at this time.
We will give them all priority when we return after holidays on the 10th January.
We will be able to send an assessment only invoice with them.
Best wishes for the holiday season.
Regards
Peter Kennard
Kelford Cams & Camshaft Shop


From: Armand Setiawan [mailto:achkes@hotmail.com] 
Sent: Sunday, 9 January 2011 6:27 p.m.
To: design@kelford.co.nz
Subject: RE: Subaru Heads

Dear Peter I need to follow up for tomorrow the 10th.
How long will it take to finish?
Cause as I said on my last email, that mechanic from Australia is coming on the 12th.
I can not exchange their tickets, because its a promo tickets.

How soon can you get those Cylinder head done? Considering the fastest shipment from
Nz To Bali is 4 working days. If you deliver them by the 11th The soonest it will get is the 15th
and lets hope that DHL Bali is open that day. if Not I will get it by 17th.

This delayed has caused me time and unexpected accommodation price tag for the extension stay of my mechanics.


Sincerely

Armand Setiawan

From: design@kelford.co.nz
To: achkes@hotmail.com
Subject: RE: Subaru Heads
Date: Wed, 12 Jan 2011 14:53:23 +1300

Hi Armand
I need your address to send to.
Cheers Peter

From: achkes@hotmail.com [mailto:achkes@hotmail.com] 
Sent: Wednesday, 19 January 2011 7:54 p.m.
To: Peter Kennard
Subject: Re: Subaru Heads

Dear peter. 

The cylinder head are here. I have problem getting them re-import. Unfortunately you did not re sent my one cylinder I sent right cylinder serial number is B610029 and what you sent me B262257. 

And now I have difficulty getting them out. 

And my mechanics has been here since the 12th. I have spent too much dealing with you. And nothing got done on time and right. 

I have all the photos of the original cylinder head by the head of our indonesian custom. 
Please explain and give me a call on +628123809199
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Hello Armand
I have spoken to the guys in the workshop, and it turns out we damaged one of your heads and replaced it.
We can write something to that effect if it helps you with customs.
If customs have photos do they not realise the heads have actually had work done to them and therefore want to charge duty?
Regards peter