Yep this one, with only emergency calls available.

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221.7KW-ATW 498.5NM MMS ROLLER DYNO & BUILT BY STi NINJAS, BUILD #318/600

EBISU SUBARU, SHIBUYA-KU TOKYO

yea thats an activation issue. is the sim thats in there the one that came with the phone? The phone needs to activate online (in itunes) in order for the sim to be accepted by the phone.

Just 20mins ago changed the SIM for a brand new one at VODAFONE.

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221.7KW-ATW 498.5NM MMS ROLLER DYNO & BUILT BY STi NINJAS, BUILD #318/600

EBISU SUBARU, SHIBUYA-KU TOKYO

and when you open itunes, then plug the phone in. what happens?

Unfortunately the same as before!

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221.7KW-ATW 498.5NM MMS ROLLER DYNO & BUILT BY STi NINJAS, BUILD #318/600

EBISU SUBARU, SHIBUYA-KU TOKYO

i would re-install the firmware, it sounds like a software issue. do you know if the phone is unlocked or is it just locked to vodafone?

Any tips on how I re-install the firmware as iTunes won't give any access to the phone?

Should be locked to Vodafone.

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221.7KW-ATW 498.5NM MMS ROLLER DYNO & BUILT BY STi NINJAS, BUILD #318/600

EBISU SUBARU, SHIBUYA-KU TOKYO

you bought the phone through vodafone though?

um, you will lose anything that is on the phone now, but you should have backups in itunes as long as you have synced recently.

what firmware was on the phone?

Ok it's now said it can't read the phones data and now decided to give me the option of "restore to factory settings" so basically all the pics etc are in never never land, so looks like I have no choice but to restore to OG settings.

Oh and it was running 3.1.3 and it was bought new from Vodafone.

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221.7KW-ATW 498.5NM MMS ROLLER DYNO & BUILT BY STi NINJAS, BUILD #318/600

EBISU SUBARU, SHIBUYA-KU TOKYO

very strange. did it give you any other options?