I tried to manually sync it but it wont give me an option of being able to sync with my old phone.

It just gives me two different phone identities and thats it..

Super frustrating as i ordered phone online with telstra on friday and recieved the phone yesterday (great service) but i am not going to activate the phone until i can sync it..


That brings the next question does the sim card have to actually be activated i;e connected to network for the syncing process??

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I'm a jockey kunts...

It shouldn't require the sim to be activated.

Can you see if u can delete the file that has already made a file for your iPhone 5 so that your computer/iTunes thinks your plugging it in for the first time. Obviously a factory reset before deleting file may be wise.

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Bitches love cardigans

Also mine was synced before sim was activated

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Bitches love cardigans

Backup your old phone, (i think you rightclick the phone name in ituens and it should give you the option), then connect the new phone, right click the name and select Restore from backup. thats what i did when i when i changed iphones many moons ago

If that option isnt there, after you do a full factory restore on the new one, when you plug it in to itunes it should give you the option to restore from a backup (should have the name of your old phone on one plus the date you did it)

iOS: How to back up

look at the "iTunes - Restore from backup" section

edit: this may also apply to you... http://support.apple.com/kb/HT2109

Thanks guys I had to go into a fresh computer load up iTunes then my iphone4 backup then upgrade the OS then backed up to my iPhone 5...

Mission but it worked!!

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I'm a jockey kunts...

Good to hear

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Bitches love cardigans