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  #141  
Old 26-04-2011, 10:09 PM
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I'll have a look tomorrow as they are all on my desktop pc.

It was just the general support email from there website.



Sent from my iPad
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  #142  
Old 27-04-2011, 01:36 PM
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Was thinking about seeing it through, but I'm fed up with having no reception at all in my own house & at work.

What's the point of owning a phone if you can't use it! Can't make or receive calls or messages.

Ridiculous.


- I got my phone through Crazy Johns, so the process of getting out of contract may be harder as there is another step in the process. They have advised me to have the SIM card replaced and possibly even send the phone off for repair - they are putting it down to a hardware 'glitch'. So full of shit.


Looking at Telstra plans, they have definitely stepped it up in terms of value! Most of the cap plans have unlimited text, and the cap limit is pretty similar to that of Vodafail. Fairly limited in terms of handsets though.

Last edited by Jezza; 27-04-2011 at 02:02 PM.
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  #143  
Old 27-04-2011, 02:23 PM
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Quote:
Originally Posted by perthzed View Post
If you really don't depend on your phone that much and want to save a few $$ then stick with Vodafail. I switched to Telstra & yeah not as cheap, but I have reception pretty much everywhere I go, even the CBD!
Yup. I swapped to Telstra. They are shit, but I have reception and fast internets on the phone.

It's strange hearing my phone actually ring at home now!
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  #144  
Old 27-04-2011, 02:30 PM
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Never had any dramas with Vodafone. Both mine and the wife's phones have been with Vodafone for at least 5 years.
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  #145  
Old 29-04-2011, 08:12 AM
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Well further to my last post, I just received my Vodafone bill, as they said, 3 months free access has been applied.

The bill pretty much reads:
Monthly Plans & Services
$79 Unlimited Cap 24 Mth $71.81

Credits and Adjustments
Subscription level $ discount on Recurring Charges $71.81 CR

Leaving me a grand total of $13.81 to pay (Non included Call diversions to my telstra mobile)
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  #146  
Old 29-04-2011, 09:56 AM
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Can't complain with that.
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  #147  
Old 29-04-2011, 09:58 AM
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gotta be happy with that.

With my free 3 months, I will just wait out their upgrades now.

see where it goes. Telstra will always be there waiting.
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  #148  
Old 02-05-2011, 02:21 PM
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Well got an sms from Vodafone today

saying due to your TIO complaint your services are no longer locked in contracts and are free to leave.

Yeah boi so not only have i got the next few months free but i am no longer in contract.
I am however just goign to hold out till july and see if they improve.
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  #149  
Old 02-05-2011, 02:24 PM
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Should I hold on to see what Crazy Johns/Vodafone can do to resolve my problem?
Or if I am not happy with the service in general can I just go straight to TIO


Edit - so far I am following Crazy Johns resolutions... without success.
Keeping a log of everything if I need to refer to it in future

Last edited by Jezza; 02-05-2011 at 02:29 PM.
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  #150  
Old 02-05-2011, 03:32 PM
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should be getting my Samsung 10.1v tablet shipped tomorrow. Hopefully vodaphone dont fail on delivery time.
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