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  #121  
Old 25-04-2011, 12:58 PM
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Originally Posted by NVRENUF View Post
i have been with vodafone for almost my entire phone life, going back 10 + years,

i will see what they come back and offer me, voda that is. And I will also go see telstra on tuesday and get prepared what i might jump too.


I would have never thought the day would come I went to Telstra
When I originally had a cunt of a time over xmas when they were upgrading I called VF and asked to be put through to the "Loyalty Team".

I basically told them I was extremely disapointed at not being able to make or receive calls as it kept cutting out and I couldn't even use 1GB of my 2GB plan and I wasn't happy paying for it if I couldn't use it and would cancel my contract and go elsewhere (also mentioned the hundreds of other people who contacted the TIO and got out of contracts).

They gave me $10 a month of my contract for 6mths plus another and an extra GB of data for the same amount of time.

Was very easy and simple and was off the phone in under 30mins.

Alot better than speaking to random call centre people like I had done before.

Being with them for 10+ years for you Dan should help.
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  #122  
Old 25-04-2011, 01:12 PM
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The only problem with getting a 6 month discount is that it doesn't fix the reception issues.
So even though I would be paying less I would still be in same boat with shit 3G lol



I guess it's good if you plan on sticking it out with them,


Saying that if Telstra options are not worth moving for I could be going nowhere.
But if I get my contracts opened the at least I have the chance of moving when I want.

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  #123  
Old 25-04-2011, 01:15 PM
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Yeah I'm sticking with them as when I was with Optus they were 100x worse and the only issues I've had with VF were over xmas and previous problems prior to xmas I put down to my iFail 3gs.

I believe that once all the upgrades and shit are down then it will be all good.
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  #124  
Old 25-04-2011, 01:40 PM
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Originally Posted by NVRENUF View Post
yeah, main reason for email for to have a record of trying to resolve my problem in some way.
Bingo - I copied and pasted my email and the reply into my tio form.

I dont see how a $10 discount fixes anything

"oh yay im paying 10 dollars less for a phone that still doesnt work"
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  #125  
Old 25-04-2011, 02:14 PM
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That's why I got it free. Doesn't feel as bad :-)
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  #126  
Old 25-04-2011, 02:46 PM
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Originally Posted by teejay View Post
Bingo - I copied and pasted my email and the reply into my tio form.

I dont see how a $10 discount fixes anything

"oh yay im paying 10 dollars less for a phone that still doesnt work"
It does when I dont have any problems anyone else has or have a stupid iPhone with crap antenna!

I put that up as an example of what they might possibly offer you if you actually talk to a "Loyalty Team" operator instead of talking to some random one who says "sorry we dont guarantee coverage and youre getting nothing at all", having 110% more problems than me should get a lot more than that.
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  #127  
Old 25-04-2011, 03:12 PM
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I'm with optus, and i've been in mandurah all weekend.. i was waiting around 3 minutes just to refresh my facebook updates page.. couldn't get a 3G signal for more than 5 seconds.

I love my optus plan, but the coverage is shit. Surely vodafones reception wouldn't be better than optus though?
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  #128  
Old 25-04-2011, 03:32 PM
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Quote:
Originally Posted by JDM_STYLE View Post
I've been all the way down in Mandurah today and its been fine for me, calls texts etc and even faster than usual internet (3G) compared to what I normally get in canningvale (edge).
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Originally Posted by RamWRC View Post
I'm with optus, and i've been in mandurah all weekend.. i was waiting around 3 minutes just to refresh my facebook updates page.. couldn't get a 3G signal for more than 5 seconds.

I love my optus plan, but the coverage is shit. Surely vodafones reception wouldn't be better than optus though?
See my quoted post above, was in MH all day using the net etc and was better than if I was in Canningvale.
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  #129  
Old 25-04-2011, 03:34 PM
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that shit is whacked! lol.. i think i'm with the wrong company!!

i couldn't even load a single youtube video...
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  #130  
Old 25-04-2011, 06:30 PM
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Quote:
Originally Posted by JDM_STYLE View Post
See my quoted post above, was in MH all day using the net etc and was better than if I was in Canningvale.
Funny thing, I used to get faster internet up at the mine site in BFE than I did here 5 minutes from Perth CBD.

Sadly, it caught on with everyone wanting to contact their friends and families and such and now it's just as shit.
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