Bad experience from buying radar from Delonix - Perth-WRX.com

monzaskd · #1 12-08-2009, 02:54 PM

I have very bad experience from buying radar from Delonix Australia. I bought the radar online on June 29, 2009. The Delonix shipped the radar within 24 hours through Australia Post, unfortunately I never receive the radar. I started to track down the radar by contacting Delonix and they logged the problem with Australia Post. The Australia Post claimed that they have delivered the radar into my address and unfortunately someone steals it. I never receive anything at from Australia Post and I start to chase the refund from Delonix, after days and days waiting for the refund, finally I only got $61, which is not the whole amount. I paid for $220.00 for the radar.

I need advise from anyone, how do I get my money back???

I have logged the complaint to Customer Protection.

Cheers,
Monza

tuna · #2 12-08-2009, 03:01 PM

coffin cheaters

Fozzy · #3 12-08-2009, 03:09 PM

So australia post delivered it.

It gets knocked off.

You want a refund from the seller..

I say tough luck mate. The seller can not be responsible for australia posts fuckups. Pay a little more for registered post in the future.

monzaskd · #4 12-08-2009, 03:18 PM

Quote:

So australia post delivered it.

They may not deliver... who knows since my wife as at home whole day, and she didn't hear anything at all....

Quote:

You want a refund from the seller..

I say tough luck mate. The seller can not be responsible for Australia posts fuckups. Pay a little more for registered post in the future.

i don't have option for the delivery method, all I knew was it send through Post Office....

If not from seller, who's supposed to be the one who responsible?

Thank for the advise....

SpitShine · #5 12-08-2009, 09:16 PM

Quote:

Originally Posted by Fozzy

So australia post delivered it.

It gets knocked off.

You want a refund from the seller..

I say tough luck mate. The seller can not be responsible for australia posts fuckups. Pay a little more for registered post in the future.

Agreed.

bumpstop · #6 12-08-2009, 03:16 PM

One of the pitfalls of online shopping. Maybe support your local businesses instead

DAN682 · #7 12-08-2009, 03:31 PM

Quote:

Originally Posted by bumpstop

One of the pitfalls of online shopping. Maybe support your local businesses instead

It is a local business.

bumpstop · #8 12-08-2009, 04:14 PM

Quote:

Originally Posted by DAN682

It is a local business.

Sorry, my bad. I just assumed it was interstate or international.

REXPRESS · #9 13-08-2009, 08:45 AM

Quote:

Originally Posted by bumpstop

One of the pitfalls of online shopping. Maybe support your local businesses instead

Delonix is a local business and he's a top bloke......

bumpstop · #10 13-08-2009, 09:10 AM

Quote:

Originally Posted by REXPRESS

Delonix is a local business and he's a top bloke......

Refer page 3 -

Quote:

Originally Posted by DAN682

It is a local business.

Quote:

Originally Posted by bumpstop

Sorry, my bad. I just assumed it was interstate or international.

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